Common Issues

Article Generation Issues

Last updated February 14, 2026

Article Generation Issues

"Generation failed" or timeout

Cause: The AI request took too long or encountered an error.

Fix:

  1. Check your credit balance — you may be out of credits
  2. Try again — temporary AI service issues resolve quickly
  3. Try a shorter article length
  4. Simplify your topic/keyword

Content quality issues

Fix:

  • Add more context to your Knowledge Base
  • Be more specific with your keyword/topic
  • Set a clear Brand Voice in workspace settings
  • Use the Outline-first mode for more control

YouTube to Blog not working

Fix:

  • Verify the YouTube video has captions/subtitles
  • Use the full YouTube URL (not shortened)
  • The video must be public (not private or unlisted)
  • Try a different video to confirm it's not a video-specific issue

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