Common Issues
Article Generation Issues
Last updated February 14, 2026
Article Generation Issues
"Generation failed" or timeout
Cause: The AI request took too long or encountered an error.
Fix:
- Check your credit balance — you may be out of credits
- Try again — temporary AI service issues resolve quickly
- Try a shorter article length
- Simplify your topic/keyword
Content quality issues
Fix:
- Add more context to your Knowledge Base
- Be more specific with your keyword/topic
- Set a clear Brand Voice in workspace settings
- Use the Outline-first mode for more control
YouTube to Blog not working
Fix:
- Verify the YouTube video has captions/subtitles
- Use the full YouTube URL (not shortened)
- The video must be public (not private or unlisted)
- Try a different video to confirm it's not a video-specific issue
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